You'll also need to perform a factory reset and remove the SIM and any memory cards, plus disable all locking features.
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Additionally, you'll need to provide all documentation reasonably requested by us to help make sure the phone you're returning is the same phone we sold to you. Excludes TechFund and Fleet. Selected new services only.
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Not available with other discount offers unless specified. Discount forfeited if you change or recontract plan in first 3 months. Cancellation fees may apply. If you need to cancel your plan there are no plan cancellation fees, simply pay out the full remaining cost of your phone which will include any monthly credits that Optus was going to cover. For more info visit optus.
SIM Only Plans | Mobile Phones - Optus
See optus. For list of destinations see optus. If you exceed your included data allowance then standard pay as you go data roaming charges will apply. Check coverage at optus. Excludes prepaid to postpaid. Return the phone in good working order within 14 days, pay additional plan features and any excluded usage. You may keep the phone and pay remaining handset charges. Limit one per service. Max 5 services per account. For more details visit optus. Optional Extras are available on a month by month basis and do not form part of your plan.
You may cancel them at any time.
Optus may change or withdraw an optional extra at any time and we will try and give you 21 days prior notice of a change. If an optional extra is cancelled, changed or withdrawn, you will be liable to pay charges for the optional extra service that remain active until the relevant billing cycle ends and your plan will continue for the rest of its term.
Compatible device and Australian Apple ID required. Apple Music with Optus is a month-to-month optional extra and does not form part of any Optus plan.
Full terms at optus. Apple Music terms apply to your use of Apple Music. Apple Music is a registered trademark of Apple Inc. Approved customers who recontract or sign up and remain on selected plans are eligible for a 6 or month Apple Music free trial subscription depending on your plan. You must opt-in to the trial within 30 days of activation of your Optus service, or such longer period as we may notify you. If you cancel your Optus service, your right to access the trial will end and you will forfeit any remaining trial time.
During your trial you will see a charge and corresponding credit on your Optus bill. At the end of the free trial period, you will automatically roll on to a paid month-to-month subscription charged at the standard monthly price on your Optus bill unless you opt out at any time during the trial period. If you opt out during the trial period, you will still have full access to the trial until the end of the trial period.
Content and features vary by sport, and are subject to change. This is a month-to-month subscription and does not form any part of an Optus plan. Some data charges apply for Optus Sport. Optus Sport will work best with an internet bandwidth of 3Mbps or greater 7Mbps or greater for 2nd Gen. Fetch boxes. Use of other internet applications on the same internet connection at the same time may cause a degradation in video quality. Includes unlimited standard international calls to mobile and fixed lines and standard unlimited text. The pack can be cancelled at any time.
Mobile Phone Plans Get a brand new smartphone in your pocket — your way — when you buy a new mobile phone on a value-packed Optus plan. So how should you shop for your next mobile plan?
How does Optus compare to other postpaid providers?
Everyone's needs vary, but as a starting point you can take unlimited standard calls and texts as a given. Even the cheapest plans will include that, so what you should do instead is consider your data needs and, to a lesser extent, your need for features such as international calls or data roaming. The practical reality here is that data inclusions are increasing all the time and that's a feature that won't head backwards with the introduction of super-fast 5G networks later this year.
If your current plan has enough data for your needs, check you can't get the same inclusions on a cheaper plan on the same network. If you constantly get stung with excess data charges, look to higher-tier plans. It's nearly always cheaper to jump up a tier than pay for extra data. Telco brand loyalty doesn't have to be a bad thing if there's value for you in the extras you get, whether that's Optus Sport, Vodafone's "contract free" mobile handset deals or Telstra's new Telstra Plus customer loyalty scheme. However, thinking that you're on the best deal just because you're ensconced in a plan from one of the major carriers is a potentially expensive assumption.
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